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General Enquiry
What hours are Ryderwear Gyms open?
Our retail store and gym reception is open from 8am to 9pm Monday to Friday including Public Holidays and 9am-5pm Saturday and Sundays.
Our gym is open 24/7 to members using their gym access key.
Can I use multiple locations?
You sure can.
If you have a membership with Ryderwear Gyms you can access all of our Gyms.
Can I use a Giftcard from the Online Ryderwear Business in store?
Unforutnately you wont be able to use an online giftcard instore.
How much are casual visits?
You can come in for a once off visit and session for $20.
Can I return items in store?
You can only return items if you have purchased them from the retail space in the gym. We are unable to accept any online order returns.
Please ensure you read the Returns Policy Tab for more information.
Do you have a cooling off period for memberships?
We have a 6 day cooling off period if you change your mind about your gym membership.
Do you have Personal Trainers?
We certainly do.
We are currently building up the team for each gym however you can contact the gym you frequently visit and the gym staff will be able to assist you with a Personal Trainer.
Do you have classes?
We don't have classes in our gyms however some of our Personal Trainers are offering small group training. You can contact the gym your visit for more information.
What is the notice period for the No Lock in membership?
SA Members have a 2 week notice period, WA Members have a 4 weeks notice Period, Paid in Full Members are non refundable.
You can still use the gym during your notice period.
Does any of the Ryderwear Gyms have a creche?
At this stage none of our Gyms have a creche.
Do any of your Gyms have a Sauna?
Alberton in Adelaide is the only gym with a Sauna currently.
The Sauna is open during staffed hours and is for members only.
8am-9pm Monday to Friday (Including Public Holidays)
9am-5pm Saturday and Sunday.
You can contact the staff at alberton@ryderweargym.com for the booking link information.
Can I suspend my membership?
You absolutely can suspend your Ryderwear Gym Membership. You will recieve 4 weeks free annually and then itcosts $2.50 per week.
What is the youngest age I can join?
Parent or Legal Guardian must sign a Guarantor form for any member between the age of 14-17.
14 and 15 Year Olds:
- -Can join the gym as a paying member however is limited to pin-loaded / cardio machines only.
- - Must be supervised by a parent, legal guardian or fitness professional at all times.
- Can only use the gym during staffed hours.
- - Must complete Health Waiver and Ryderwear Gym Terms, Conditions and Etiquette only.
16 and 17 Year Olds:
- Can access the gym independently without direct supervision.
- - Can use the gym 24/7.
- Must complete 24/7 & Health Waiver and Ryderwear Gym Terms, Conditions and Etiquette.
Do you sell Supplements?
We stock a huge range of supplements in all of our Ryderwear Gyms from Pre work out, Creatine, Protein and plenty of Grab and Go drinks.
Still have a question?
Email our teams